About BBN

Initially developed by neonatologist, Dr. Anthony Orsini, BBN teaches healthcare professionals how to communicate with patients in the most effective and compassionate manner. Through decades of research and personal experience, Dr. Orsini developed what has come to be known as “The Orsini Way”. This method teaches healthcare professionals communication techniques proven to help build relationships with patients and families, enhance the overall patient experience, shift cultures and improve outcomes.

who we are

Better Communication, Better Outcomes

Methods

Using the various available training methods, each course can be customized to suit your company’s individual needs.

Courses

Course topics include Improving Patient Satisfaction through the It’s All in the Delivery® program, Breaking Bad News® and Navigating through Difficult Dialogues.

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